Questions to Ask a CAPS Remodeler Before You Hire
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Not every contractor who says "we do accessibility work" actually understands the details that matter — clearances, grab bar anchoring, slope requirements. These are the questions worth asking before you sign anything. Not sure what "CAPS" even means? Start with what is a CAPS contractor.
Credentials and training
- Are you a NAHB Certified Aging-in-Place Specialist (CAPS), and can I see your certification?
- How many aging-in-place projects like mine have you completed?
- Do you follow ADA guidelines, and where do you deviate from them for a residential (non-commercial) project?
Licensing and insurance
- Are you licensed to do this work in Georgia, and can I see proof?
- Do you carry general liability insurance and workers' compensation coverage?
- Who pulls the permit, and is permitting included in your quote?
Scope, timeline, and cost
- What's included in this quote, and what would count as a change order?
- What's the realistic timeline, including any permitting delays?
- Is there a payment schedule tied to project milestones, rather than most of the cost due upfront?
References and warranty
- Can I see photos or visit a similar completed project?
- Can I speak with two or three recent clients, ideally for similar aging-in-place work?
- What's covered under warranty, and for how long?
Next steps
Not sure what work the home actually needs yet? Take the free home safety quiz first. When you're ready to talk to a contractor, we can connect you with a vetted, local one — browse Atlanta home modification services or call (404) 602-2998.
Frequently asked questions
What does CAPS stand for?
Certified Aging-in-Place Specialist — a credential from the National Association of Home Builders (NAHB) for contractors trained in home modifications for older adults and people with mobility needs.
Do I need a CAPS-certified contractor for a simple project like grab bars?
Not necessarily — a licensed, insured general contractor can install a single grab bar correctly. CAPS training matters more for bigger projects (bathroom remodels, ramps, doorway widening) where universal-design details like clearances and code compliance are easy to get wrong.
Is a CAPS-certified contractor more expensive?
Not inherently. Pricing depends on the scope of work, materials, and local labor rates far more than the credential itself. It's still worth getting more than one quote to compare.